Privacy Policy
This Privacy Policy explains how Seasonly (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://seasonly.shop (the “Website”).
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. Any capitalised terms not defined here shall have the meanings set out in our Terms and Conditions.
1. Scope of This Policy
This Privacy Policy applies solely to information collected through our Website. We are not responsible for the privacy practices or content of third-party websites linked to or from our Website.
2. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
If you are under 18, you may only use this Website with the involvement and consent of a parent or legal guardian. If you believe a child has provided us with personal data, please contact us so we can remove it.
3. Information We Collect
a) Information You Provide to Us
When you place an order, create an account, contact us, or otherwise interact with the Website, we may collect personal information including:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Payment details (processed securely by third-party payment providers)
This information is used to process orders, provide customer support, comply with legal obligations, and communicate with you regarding your purchases.
b) Information Collected Automatically
When you access the Website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on the Website
- Referring URLs
This data helps us understand how visitors use our Website and improve its performance and usability.
c) Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and support marketing activities. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.
4. How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Provide customer support
- Communicate with you about orders and services
- Improve our Website and services
- Send marketing communications (where permitted)
- Prevent fraud and ensure website security
- Comply with legal obligations
5. Lawful Basis for Processing (UK GDPR)
We process your personal data under one or more of the following lawful bases:
- Performance of a contract (e.g. fulfilling your order)
- Legal obligation
- Legitimate interests (e.g. improving our services)
- Your consent (e.g. marketing communications)
6. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties who help us operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and analytics providers
- Customer support services
These third parties are only given access to the information necessary to perform their services and are required to protect your data.
We may also disclose personal information where required by law or to protect our legal rights.
7. International Data Transfers
Some of our service providers may be located outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration. However, no method of transmission over the internet is completely secure.
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, please contact us using the details below.
10. Marketing Communications
If you opt in to receive marketing emails, you may unsubscribe at any time by using the link in our emails or by contacting us directly. Transactional emails related to your orders cannot be opted out of.
11. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.
13. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@seasonly.shop
Last updated: 16-12-2025
